【Personal Info】 Why can other people check their payroll, but I can't?

Question: Why can other people see their pay stub, but I can't?

Answer: 1. We recommend you contact your factory's HR department to confirm your employee ID number.

2. If you have confirmed that your employee ID number is correct, ask HR to check the backend to make sure your salary information has been uploaded.

If your employee ID number is correct and HR has confirmed that your salary information has been uploaded, please contact the CIQ customer service team.