Definitions for the Dashboard's key metrics are as follows:
|
Metric Name
|
Definition - Only returns data for the selected time period.
|
|
Users
|
Number of people who have used the platform or one or more function(s) of the platform.
|
|
No. of Times
|
Number of people who have used the platform or one or more function(s) of the platform.
|
|
No. of Times per Participant
|
Average number of times the platform or one or more functions was used per user.
|
|
Announcements Published
|
Number of announcements published during the selected time period.
|
|
No. of Readers
|
Number of users who have read News/Announcements/Discovery articles.
|
|
No. of Views
|
Number of users who have read News/Announcements/Discovery articles.
|
|
Views per Reader
|
Number of readers divided by number of times read.
|
|
Participation Rate
|
Number of people who used one or more functions divided by total number of employees.
|
|
No. of Activities Created
|
Number of activities that have been released on the platform during the set time period.
|
|
No. of Participants
|
Number of people who have participated in one or more activities or one or more function(s) of the platform.
|
|
No. of Times
|
Number of people who have participated in one or more activities or one or more function(s) of the platform.
|
|
Total Employees
|
Current number of employees
|
|
Penetration
|
Number of participants divided by the total number of employees.
|
|
No. of Feedback
|
Total number of feedback submissions.
|
|
Replied
|
Number of feedback submissions that have received a reply.
|
|
Reply Rate
|
Number of feedback submissions that have received a reply divided by the total number of feedback submissions.
|
|
Replied within 48 hours
|
Number of feedback submissions that received a reply within 48 hours since submission.
|
|
Closed Feedback
|
Number of feedback submissions that have been closed.
|
|
Satisfaction Rate
|
Sum of ratings divided by the number of times rated.
|
|
Surveys Released
|
As the title states
|
|
Surveys Closed
|
Number of surveys that have concluded during the set time period.
|
|
Surveys in Progress
|
Number of surveys that are in progress during the set time period.
|
|
Participants Completed
|
Number of people who completed a survey/task.
|
|
No. of Surveys Completed
|
Number of individual surveys that have been submitted.
|
|
Tasks Released
|
Total number of tasks released.
|
|
General Tasks Released
|
Total number of general tasks released.
|
|
Custom Tasks Released
|
Total number of custom tasks released.
|
|
Daily Tasks Released
|
Total number of daily tasks released.
|
|
No. of Employees Received Task
|
Number of people who were sent a task(s) and logged into CIQ.
|
|
No. of Employees Completed Task
|
Total number of employees who received and completed a task(s).
|
|
Completion Rate (Tasks)
|
Number of people who completed a task(s) divided by the number of people who received the task(s).
|
|
Total Courses Released
|
Total number of company-released and MicroBenefits-released courses currently on the app.
|
|
Company Courses Released
|
Total number of company-specific courses released on CIQ.
|
|
MicroBenefits Courses Released
|
Total number of courses released by MicroBenefits on CIQ.
|
|
Total Users
|
Total number of employees who have used the platform.
|
|
MAU
|
Number of users who have used the platform and fit the definition of a "multiple action user".
|
|
Total New Employees
|
Total number of employees who joined the company in the set time period.
|
|
New Users
|
Number of new employees who have used the platform.
|
|
Utilization Rate
|
Percentage of employees who have used the platform/function(s).
|
tx_ltsymbol/spantx_gtsymboltx_ltsymbol/strongtx_gtsymbol
Comments
Please sign in to leave a comment.