【Analytics】Where can I find the definitions and formulas for the Dashboard metrics?

Definitions for the Dashboard's key metrics are as follows:
Metric Name
Definition - Only returns data for the selected time period.
Users
Number of people who have used the platform or one or more function(s) of the platform.
No. of Times
Number of people who have used the platform or one or more function(s) of the platform.
No. of Times per Participant
Average number of times the platform or one or more functions was used per user.
Announcements Published
Number of announcements published during the selected time period.
No. of Readers
Number of users who have read News/Announcements/Discovery articles.
No. of Views
Number of users who have read News/Announcements/Discovery articles.
Views per Reader
Number of readers divided by number of times read.
Participation Rate
Number of people who used one or more functions divided by total number of employees.
No. of Activities Created
Number of activities that have been released on the platform during the set time period.
No. of Participants
Number of people who have participated in one or more activities or one or more function(s) of the platform.
No. of Times
Number of people who have participated in one or more activities or one or more function(s) of the platform.
Total Employees
Current number of employees
Penetration
Number of participants divided by the total number of employees.
No. of Feedback
Total number of feedback submissions.
Replied
Number of feedback submissions that have received a reply.
Reply Rate
Number of feedback submissions that have received a reply divided by the total number of feedback submissions.
Replied within 48 hours
Number of feedback submissions that received a reply within 48 hours since submission.
Closed Feedback
Number of feedback submissions that have been closed.
Satisfaction Rate
Sum of ratings divided by the number of times rated.
Surveys Released
As the title states
Surveys Closed
Number of surveys that have concluded during the set time period.
Surveys in Progress
Number of surveys that are in progress during the set time period.
Participants Completed
Number of people who completed a survey/task.
No. of Surveys Completed
Number of individual surveys that have been submitted.
Tasks Released
Total number of tasks released.
General Tasks Released
Total number of general tasks released.
Custom Tasks Released
Total number of custom tasks released.
Daily Tasks Released
Total number of daily tasks released.
No. of Employees Received Task
Number of people who were sent a task(s) and logged into CIQ.
No. of Employees Completed Task
Total number of employees who received and completed a task(s).
Completion Rate (Tasks)
Number of people who completed a task(s) divided by the number of people who received the task(s).
Total Courses Released
Total number of company-released and MicroBenefits-released courses currently on the app.
Company Courses Released
Total number of company-specific courses released on CIQ.
MicroBenefits Courses Released
Total number of courses released by MicroBenefits on CIQ.
Total Users
Total number of employees who have used the platform.
MAU
Number of users who have used the platform and fit the definition of a "multiple action user".
Total New Employees
Total number of employees who joined the company in the set time period.
New Users
Number of new employees who have used the platform.
Utilization Rate
Percentage of employees who have used the platform/function(s).
 
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